INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

?Will I receive the same product that I see in the pictu

Absolutely. We use high-definition photography to capture the true color, texture, and fit of our Egyptian cotton pieces. What you see is exactly what will be delivered to your doorstep

?Where can I view my sales receipt

A digital receipt is sent to your email immediately after your order is placed. You can also view and download all your invoices by logging into your "My Account" section on our website

?How can I return an item

We offer a hassle-free return policy. If the item is unworn and still has its original tags, you can request a return within 14 days of delivery. Just contact us via WhatsApp or Email, and we’ll handle the rest

?”Will you restock items indicated as “out of stock

Since we focus on premium quality and limited collections, some items may not return. However, our core essentials are restocked regularly. You can click "Notify Me" on the product page to get an update first!

?Where can I ship my order

We currently deliver to all governorates across Egypt. From Cairo to Aswan, REY ensures your premium essentials reach you wherever you are

INFORMATION ABOUT US

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